SHANLING M9 Dual AK4499EQ Portable Music Player
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World Free Shipping & Returns
SHANLING M9 Dual AK4499EQ Portable Music Player
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Follow us on TwitterWith M9, we are be taking a big step forward in our Android platform. Moving to a newer and more powerful Qualcomm Snapdragon 665 CPU and upgrading to the Android 10, which will assure better performance and app compatibility for the foreseeable future. RAM was increased to 8GB for smoother multitasking and internal memory was upgraded to 256GB, to provide enough space for apps and their data.
M9 comes with a brand-new design, which makes it stand out among our older models and its rivals. M9 will also be our biggest portable player to date, featuring a beautiful 6-inch 2K LCD screen. We are also adding a smaller screen into the display notch, which will be showing basic information about volume, sampling, or time, keeping you in control of the playback without the need to turn on the main display.
Using the interchangeable design of headphone modules, M9 will be an excellent pairing for almost any headphones on the market. We also optimized its gain circuit to provide more power on both balanced and single-ended outputs, for use with the most demanding full-size headphones. And at the same time, we managed to increase battery life, up to 18 hours of playback on single-ended.
M9 will be released firstly as the AKM Limited Edition, using discontinued AKM AK4499EQ DACs, which made such a hit from our M8. The amplifier section follows our acclaimed design, combining TI OPA1612, AD ADA4610-2 and TI BUF634 in a fully balanced circuit. All newly integrated into a single board construction, with an increased number of high-quality capacitors, thicker copper connections, and further improved I/V conversion stage, pushing M9's audio performance above the level set by the M8.
M9 AKM Edition is limited to 500 units. The Standard edition of M9, using the different audio circuit, will be released later in 2022.
Specification:
Dimensions – 152 x 82 x 22 mm
Weight – 409g
Main Screen – 6-Inch 2160 * 1080 LCD with a notch
Secondary screen – Two-color low power screen in the notch
Operating System – Android 10
CPU – Qualcomm Snapdragon 665
Memory – Ram 8GB, ROM 256GB + single Micro SD card slot
Hi-Res support – 32/768 & DSD512 & MQA 16X
Bluetooth – Bluetooth 5.0, two-way, LDAC, LHDC, aptX HD, aptX, SBC Support
Wi-Fi – 2.4G/5G, supporting DLNA, Airplay
DAC – 2x AKM AK4499EQ
Amplifier – AD4610 & BUF364A & OPA1612
Output Power – Single-ended 460 mW@32Ohm // 920mW@32Ohm Balanced
Output – Interchangeable system, supporting 3.5mm, 2.5mm, 4.4mm and 3.5Pro
Output impedance - Less than 1 Ohm
Battery – 8350 mAh, supporting 18W quick charging
Battery life – Up to 18 hours in single-ended and 10 hours in balanced
Shipping Fees
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Eligibility Conditions
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Exchanges
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping
To return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, ChinaIf you’ve done all of this and you still have not received your refund yet, please contact us at support@shenzhenaudio.com.
