SHANLING UA5 Dual ES9038Q2M Portable USB DAC/AMP

5 Reviews
| 3 Questions
Regular price $235.00 USD
Sale price $235.00 USD Regular price
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DESCRIPTION
Feature:

While UA1 and UA2 worked nicely as simple USB Audio dongles, UA5 is quite a bit closer to your bigger portable DAC/AMPs.UA5 adds volume wheel for an independent volume control, small screen for an easy access to multiple settings directly on the device, full-size 4.4mm balanced connector instead of fragile 2.5mm, fully balanced audio circuit, SPDIF digital output for use with other DACs and special Hybrid battery Power mode, to reduce battery drain from your smartphone.UA5 provides a better sound quality for your smartphone and a better user experience when connected to your computer.

Hybrid Batter Power mode

When enabled, certain sections of UA5 will still be running on USB power, like USB Controller and FPGA. But the crucial parts of DAC and amplifier will instead use a cleaner power from the battery.
In our testing, this set-up proved helpful in three scenarios:

-        Consistent analog performance and noise floor, independent from the quality of USB power of the connected device.

-        Reduced power drain from the connected device, which can be crucial when running it with smartphone.

-        Reduced power demand allows for a compatibility with certain devices, that are normally unable to provide enough power for USB DAC/Amps.

UA5 is of course capable of running in a standard USB Powered mode, in which the battery is completely disconnected and all sections of UA5 runs out of USB power. UA5 will automatically switch to this mode when the battery runs too low.


Specification:
-        Monochromatic 1.44-inch OLED display, giving access to multiple settings directly on the UA5, without any need for an app on the phone.

-        Volume wheel for an independent volume control. Also serving as a menu navigation.

-        3.5mm Single-ended and 4.4mm Balanced outputs.

-        Possible to switch between full USB Power and Hybrid Battery Power mode. In Hybrid mode, DACs and amplifiers are using clean power from the build-in 220 mAh battery.

-        Fully balanced circuit with two ESS ES9038Q2M DACs and two dedicated Ricore RE6863 amplifiers.

-        Digital SPDIF coax output through 3.5mm connector.

-        Compatible with Android, Windows, Mac and iOS. Special lightning cable needed for use with iOS.

-        UAC2.0 and UAC1.0 mode compatible, for use with a Nintendo Switch and other gaming systems or older devices.

-        Hi-Res support up to 32bit / 768khz and DSD512

-        Output power 137 mW @ 32 Ohm SE // 211 mW @ 32 Ohm Balanced.

-        USB-C Connector. USB-C to USB-C cable and adapter to USB-A included in the packaging.
-        Available in black or red anodized aluminium.
 


SHIPPING & RETURN

Shipping Fees

Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.


If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.



Which Couriers To Use?

Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.

Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.



PO boxes or APO/FPO

The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.

To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.



Estimated Delivery Time

For customers in the continental United States:
5 to 14 business days from the date of shipping

For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:

Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping

Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.

If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.



Easy 30-Day Return Policy

If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.



Eligibility Conditions

Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.



Defective or Damaged Items

Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.



Exchanges

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.



Refunds & Credits

Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.



Shipping

To return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, China

If you’ve done all of this and you still have not received your refund yet, please contact us at support@shenzhenaudio.com.