Chord Hugo 2 Portable DAC/AMP

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Regular price $2,695.00 USD
Sale price $2,695.00 USD Regular price
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DESCRIPTION
Hugo 2 is a powerful DAC and headphone amp that builds on the ground-breaking original. Designed for both home and mobile use, Hugo 2 transforms headphones and audio systems’ sound quality with its cutting-edge proprietary DAC technology.

HUGO 2 – SPECIFICATIONS:
Materials: Clamshell precision machined aluminium casing with polycarbonate  buttons, acrylic signal window, and glass viewing portal. Available in a choice of two colours – natural silver, and satin black

Battery: 2x Rechargeable custom Enix Energies 3.7v 9.6Wh Li-ion (lithium-ion (2600mAh) batteries*

Tap length filter: 49,152 – 10 element Pulse Array design

Play time: In excess of seven (7) hours

Charging: Nominal four (4) hours via Micro USB at 1.8amps (fast charge) – Nominal eight (8) hours at 1amp (slow charge)

Connectivity (input): Micro USB (White): 44.1kHz – 768kHz – 16bit – 32bit

Coax via 3.5mm Jack (Red): 44.1kHz – 384kHz – 16bit – 32bit

Dual data mode input (using both BNC coax inputs together): 44.1kHz – 768kHz – 16bit – 32bit

Optical (Green): 44.1kHz – 192kHz – 16bit – 24bit

Connectivity (input wireless): Bluetooth (Apt X) (Blue): 44.1kHz – 48kHz – 16bit

Connectivity (output): 1x ¼” jack headphone output

1x 3.5mm jack headphone output

1x stereo (L & R) RCA output

PCM support: 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 358.8kHz, 384kHz, 717.6kHz, and 768kHz.

DSD support: Native playback supported. DSD64 (Single) to DSD512 (Octa-DSD)

Volume control: Digital, activated in 1dB increments. Last known state saved upon shutdown, with exception of line-level mode

Line-level mode: Activated via dual press of middle ‘Source’ and ‘Crossfeed’ buttons. Line level = 3v via all outputs. Reset by power cycle

Power saving mode: Auto-shutdown after ten minutes of input inactivity

Driver support: Driverless with Mac OS X and Linux, driver required for Windows OS



User Configurable Options:
Filters (Digital):
Incisive neutral (Ultimate reference) (White)
Incisive neutral HF roll-off (High Frequency roll off) (Green)
Warm (‘Smooth’) (Orange)
Warmer HF roll-off (High Frequency roll off) (Red)

Crossfeed (Digital IIR):
Off – No Crossfeed
Level 1 – Light
Level 2 – Medium
Level 3 – Heavy

Control options:
Manual
Remote control (included)


Key Features:



Technical specifications:

Chipset: Chord Electronics custom coded Xilinx Artix 7 (XC7A15T) FPGA 

Tap-length: 49,152

Pulse array: 10 element pulse array design

Frequency response: 20Hz – 20kHz +/- 0.2dB

Output stage: Class A

Output impedance: 0.025Ω 

THD: <0.0001% 1kHz 3v RMS 300Ω

THD and noise at 3v RMS: 120dB at 1kHz 300ohms ‘A’ wighted (reference 5.3v)

Noise 2.6 uV ‘A’ weighted: No measurable noise floor modulation

Signal to noise ratio: 126dB ‘A’ Weighted

Channel separation: 135dB at 1kHz 300Ω

Power output @ 1kHz 1% THD: 94mW 300Ω

740mW 32Ω

1050mW 8Ω

Weight: 450g

Dimensions: 130mm (L) x 100mm (W) x 21mm (H)

Boxed Dimensions: 220mm (L) x 122mm (W) x 85mm (H)



Included accessories:
2amp USB Charger
1.5m Micro USB Cable
Micro USB to Micro USB OTG Cable
Hugo 2 Owners Overview Manual

 
SHIPPING & RETURN

Shipping Fees

Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.


If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.



Which Couriers To Use?

Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.

Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.



PO boxes or APO/FPO

The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.

To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.



Estimated Delivery Time

For customers in the continental United States:
5 to 14 business days from the date of shipping

For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:

Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping

Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.

If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.



Easy 30-Day Return Policy

If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.



Eligibility Conditions

Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.



Defective or Damaged Items

Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.



Exchanges

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.



Refunds & Credits

Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.



Shipping

To return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, China

If you’ve done all of this and you still have not received your refund yet, please contact us at support@shenzhenaudio.com.