Chord Hugo 2 Portable DSD DAC Decoder Headphone Amplifier
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HUGO 2 – SPECIFICATIONS:
Materials: Clamshell precision machined aluminium casing with polycarbonate buttons, acrylic signal window, and glass viewing portal. Available in a choice of two colours – natural silver, and satin black
Battery: 2x Rechargeable custom Enix Energies 3.7v 9.6Wh Li-ion (lithium-ion (2600mAh) batteries*
Tap length filter: 49,152 – 10 element Pulse Array design
Play time: In excess of seven (7) hours
Charging: Nominal four (4) hours via Micro USB at 1.8amps (fast charge) – Nominal eight (8) hours at 1amp (slow charge)
Connectivity (input): Micro USB (White): 44.1kHz – 768kHz – 16bit – 32bit
Coax via 3.5mm Jack (Red): 44.1kHz – 384kHz – 16bit – 32bit
Dual data mode input (using both BNC coax inputs together): 44.1kHz – 768kHz – 16bit – 32bit
Optical (Green): 44.1kHz – 192kHz – 16bit – 24bit
Connectivity (input wireless): Bluetooth (Apt X) (Blue): 44.1kHz – 48kHz – 16bit
Connectivity (output): 1x ¼” jack headphone output
1x 3.5mm jack headphone output
1x stereo (L & R) RCA output
PCM support: 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 358.8kHz, 384kHz, 717.6kHz, and 768kHz.
DSD support: Native playback supported. DSD64 (Single) to DSD512 (Octa-DSD)
Volume control: Digital, activated in 1dB increments. Last known state saved upon shutdown, with exception of line-level mode
Line-level mode: Activated via dual press of middle ‘Source’ and ‘Crossfeed’ buttons. Line level = 3v via all outputs. Reset by power cycle
Power saving mode: Auto-shutdown after ten minutes of input inactivity
Driver support: Driverless with Mac OS X and Linux, driver required for Windows OS
User Configurable Options:
Filters (Digital):
Incisive neutral (Ultimate reference) (White)
Incisive neutral HF roll-off (High Frequency roll off) (Green)
Warm (‘Smooth’) (Orange)
Warmer HF roll-off (High Frequency roll off) (Red)
Crossfeed (Digital IIR):
Off – No Crossfeed
Level 1 – Light
Level 2 – Medium
Level 3 – Heavy
Control options:
Manual
Remote control (included)
Key Features:
Technical specifications:
Chipset: Chord Electronics custom coded Xilinx Artix 7 (XC7A15T) FPGA
Tap-length: 49,152
Pulse array: 10 element pulse array design
Frequency response: 20Hz – 20kHz +/- 0.2dB
Output stage: Class A
Output impedance: 0.025Ω
THD: <0.0001% 1kHz 3v RMS 300Ω
THD and noise at 3v RMS: 120dB at 1kHz 300ohms ‘A’ wighted (reference 5.3v)
Noise 2.6 uV ‘A’ weighted: No measurable noise floor modulation
Signal to noise ratio: 126dB ‘A’ Weighted
Channel separation: 135dB at 1kHz 300Ω
Power output @ 1kHz 1% THD: 94mW 300Ω
740mW 32Ω
1050mW 8Ω
Weight: 450g
Dimensions: 130mm (L) x 100mm (W) x 21mm (H)
Boxed Dimensions: 220mm (L) x 122mm (W) x 85mm (H)
Included accessories:
2amp USB Charger
1.5m Micro USB Cable
Micro USB to Micro USB OTG Cable
Hugo 2 Owners Overview Manual
Shipping Fees
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Eligibility Conditions
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Exchanges
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping
To return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, ChinaIf you’ve done all of this and you still have not received your refund yet, please contact us at support@shenzhenaudio.com.
