COWON PLENUE R2 CS43131 Portable Music Player
World Free Shipping & Returns
Dual Ultra-High-Quality DACs,highly Advanced Dual-DAC Design and Tuning
The PLENUE R2 is equipped with two top-of-the-line CS43131 DACs and features an advanced dual-DAC design and tuning to bring you one step closer to analog sound. The digital input signal is converted by each discrete DAC, providing listeners with perfect sound as close to the original recording with zero noise.
32bit,384kHz Ultra-High Resolution
The PLENUE R2 features a high-end DAC that supports 32bit, 384kHz for smooth playback of most existing high-quality audio files. As the premier DAC in the MasterHIFI line of Cirrus Logic hi-fi audio products, the CS43131 DAC offers an unparalleled level of performance. CS43131 is a high-performance DAC with a built-in high-resolution headphone amplifier. The next-generation premium DAC merely sips battery power while delivering the best audio output.
Support Native DSD up to DSD256
DSD(Direct Stream Digital) is a high quality Super Audio CD format that processes signals at 2.8224MHz per bit. The technology carries the maximum sound information possible to reproduce the delicate and crisp sound of analog. To realize the best possible sound quality, the PLENUE R2 reproduces DSD in Native method supports DSD256(Quad rate DSD), the highest frequency among all DSD formats.
High Quality Balanced Out,Maximum Output of 4.0Vrms
Balanced output effectively blocks noise generated when signals are transmitted by adding 'out of phase' signals to unbalanced output signals.Since it transmits two types of signals simultaneously, the PLENUE R2 strengthens the output signal for clearer and crisper reproduction of original sound. The PLENUE R2 uses 2.5mm balanced output to reproduce crisp original sounds.
High Quality Bluetooth Audio Codec,Qualcomm aptX audio
The PLENUE R2 supports aptX, a high-quality audio codec that provides higher compression efficiency and superior sound quality compared to conventional SBC codec Bluetooth transmission. You can now enjoy PLENUE R2 through any earphones, headphones, or speakers that support Bluetooth,and the application of JetEffect 7's powerful acoustic field via Bluetooth output means you can savor rich sound quality with greater variety.
Package Components & Accessories :
PLENUE R2, USB Type-C Cable, Quick Guide, Warranty, Leather Case (sold separately)
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
ShippingTo return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, China
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.