MATRIX Element I Desktop Music Streamer
World Free Shipping & Returns
Versatile and Beautiful
With the help of MA player, no matter at the desk, beside your TV, in the bedroom or dining room,
element i is always waiting for your playback commands. Get rid of computers, as long as you are on the same Wi-Fi or wired network, use Airplay, DLNA or playback your collected digital audio.
This is element series, seeking harmony points in the two dimensions of “listening” and “looking”, making it simple and strong.
Hi-Res Streaming Audio Already Here
MA Remote app now both available for Android and iOS natively.
Browse and play your own high-quality digital audio, or enjoy hi-res streaming audio, whatever you want.
MA Remote is now integrated with TIDAL service, Qobuz is also coming. In addition, it’s also ROON Ready.
Find element audio device and control from ROON Remote, making playback faster.
Compatible and Powerful
element i has a discrete component headphone amp with up to 1300mw of power, it can easily drive various high-resistance full-sized headphones and high-sensitive IEMs.
The excellent dynamic performance and inaudible background noise, make you concentrate to the music.
The device can be controlled by IR remote and MA Remote app, you can easily control the volume and input channels even if connecting to active speakers or power amplifiers.
Suitable is the best
element i aim to cost-effective, but the hardware is still powerful enough: the Freescale i.MX6 series dual-core ARM processor is used as the master core of the MA player, the D/A converting module is using the ES9028PRO 8-channel D/A chip from ESS and XU208 audio interface from XMOS.
As an entry model, we keep the IIS LVDS port, which allow element i to connect to USB interface with femtosecond clocks.
Internal or External Power Supply
element i is powered by an external power supply. Audiophiles can upgrade their external linear power supply according to their requirements and explore the potential of element i. Even so, the power conditioning section in element i is never compromised.
Each circuit unit still uses multi-channel low-ripple LDO independently, as the basis of good sound performance.
COAXIAL & OPTICAL
PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
DSD 2.8MHz (DoP)
PCM 16-32Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz, 705.6kHz, 768kHz
DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP)
DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz, 45MHz (Native)
PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz
DSD 2.8MHz, 5.6MHz (DoP)
DSD 2.8MHz, 5.6MHz, 11.2MHz (Native)
Frequency Response: 20Hz-20kHz ±0.05 -3dB@150kHz
Channel Crosstalk: >-143dB
Frequency Response: 20Hz-20kHz ±0.05 -3dB@100kHz
Channel Crosstalk: >-114dB
Frequency Response: 20Hz-20kHz ±0.1 -3dB@47kHz
Output Impedance: <0.6Ω
Output Power: 1320mW@33Ω，248mW@300Ω，124mW@600Ω，1%THD
2.4GHz, IEEE 802.11 a/b/g/n standard
MP3 , WMA , WAV , AIF, AIFC, AIFF, AAC, FLAC, OGG, APE, ALAC, M4A, DSF, DFF
PCM Sampling Rate
PCM 16/24/32Bit 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz
DSD Sampling Rate
DSD 2.8MHz, 5.6MHz, 11.2MHz
USB Storage Device
element i can use the devices which conform to the USB mass storage standard and supports FAT, FAT32, exFAT, and NTFS file formats, but is not guaranteed to be compatible with all storage devices or memory cards.
Stand-by Power Consumption <1W
Sleep Power Consumption <5W
Max Power Consumption <20W
(L×W×H, including protruding parts)
RM3 remote control
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
ShippingTo return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, China
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.