MOONDROP STARFIELD In-ear Headphone
World Free Shipping & Returns
The starry sky paint technology
In order to show the beautiful exterior of the starry sky, Starfield adopts a special painting tech, which can not only sparkle under the lights, but also show the colorful gradient colors with different angle of lights.
Stars hidden in the earphone cable
Starfield is equipped with a 24AWG litz structure 4N purity OFC earphone cable, which ensures rich sound details and full dynamics.
We add the pearlescent powder to the earphones’ wrapping material evenly, so when you look closely under the light, you will find that the surface of the earphones cable is sparkling.
Super-sequential carbon nanotube diaphragm
Super-sequential carbon nanotube array is a proud application technology in China, which allowing nanotubes as a micro material to be applied in macroscopic reality.
The Starfield's diaphragm is a composite of carbon nanotube array warp and weft knitted in a polymer film, making this only 6 microns (0.006 mm) thick diaphragm have a combination of high rigidity, high toughness and lightness, and provide clear, detailed and smooth treble.
Double-cavity structure of brass gold-plated inner cavity.
Equipped with a brass-plated inner cavity and integrates five pressure relief holes in the basin frame, it will control the air damping of the diaphragm, so that to improve the energy balance of frequency band and brings the smooth tri-band transition.
Lightweight and high performance transducing structure
The high-performance internal magnetic circuit that made of neodymium magnets, and the high performance transducing structure, which was formed by the lightweight Daikoku's CCAW voice coils imported from Japan, showing the excellent transient response and dynamic range, and improving the high resolution and dynamic sound.
The tuning has a combination of balance and musicality
Owing to our rich dynamic earphone design experience and mature platform, Starfield is able to show the outstanding acoustic index: excellent bandwidth and ultra-low full-frequency distortion.
What’s more, Starfield inherits the balanced three-frequency distribution of KXXS, and relies on different materials to perform softer and warmer sound. Different from KXXS's sharp, wide, accurate sound field and super clear analysis, Starfield pays more attention to loose, delicate, soft, stretched sound and excellent quality at the same time, achieving a delicate balance between balance and musicality.
High extensibility and playability
Starfield continues to adopt the 0.78 2 pin inward universal interface, which meets the users' requirements for extensibility and playability of the earphones.
If there is any further needs for the cable's sound quality, you can change it into other upgraded cables, that means there will be more options for the users when choosing upgraded cables.
If you pursue comfort when you are exercise, you can choose our bluetooth cable: "littleblack", and then you can change the Starfield into bluetooth earphones with the same excellent sound quality by replacing the bluetooth cable.
Basic specification for Starfield:
Driver: Carbon Nanotube diaphragm- 10mm Dual cavity dynamic driver
Detachable cable standard: 24AWG Litz 4N OFC
Interface: 0.78 2pin
Impedance: 32Ω±15% (@1khz)
Frequency response: 10Hz-36000 Hz (free field. 1/4 inch MIC)
Effective frequency response: 20Hz-20000 Hz (IEC60318-4)
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
ShippingTo return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, China
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.