SOUNDAWARE A1 Desktop Music Streamer
World Free Shipping & Returns
SD: support theoretical 2TB, measurement 400GB, NTFS, exfat, fat32
USB * 2: The maximum partition supports 2TB, the hard disk test supports 4TB (the theory may be higher), the maximum current is 600 ma.
If the frequency exceeds 192 kHz, it is recommended to use the original cassette SSD hard disk at high speed, as there are certain requirements on the response speed and stability of the peripheral interface.
Network: 100Mbps, Samba mapping (192kHz, 32bit, DSD64), support such as DLNA, RoonReady, Airplay
HIFI Bluetooth: Supports Universal Bluetooth protocol such as APTX, but it is recommended to adjust the volume of mobile phone / PAD to maximum.
USB FPGA sound card: 32-bit 384 kHz, DSD 256 (THESYCON driver must be installed on DSD 128 or later)
3.5mm headphone port: Optimized for earplugs and high sensitivity low impedance headphones to reduce low noise.
6.35 mm interface: Designed for low sensitivity headphones or earphones.
Note: It is recommended to listen at high volume, 99 volume most load distortion is less than 0.004%.
RCA * 2: 1.8 V RMS
Coaxial: 0.5 V pp 192 kHz DSD64 DOP 24 bit
Fiber: 96 kHz, 24 bit
THD + N: 0.002% or less (RCA and amplifier)
Frequency response: ± 0.3 dB
Dynamic ratio: 116 dB
Signal to noise ratio: 109 dB
Low noise: -120 dB
IOS: DSD 64 (non DST compression)
DSF: DSD 256 (non DST compression)
DFF: DSD 256 (non DST compression)
WAV: 32 nbit 384 kHz
FLAC: 24 bits 386 kHz
APE: 48 kHz (Fly Extra High or higher compression level)
ALAC: 48 kHz
AIFF: 48 kHz
MP3: 48 kHz
AAC: 48 kHz
Supports ISO and CUE lists.
Native playback supports seamless playback of the same frequency.
RoonReady: Native support for DSD256, PCM32bit, Tidal, Qobuz, Dropbox, MQA and more. Supports seamless playback of the same frequency.
Airplay: Supports an IOS system for seamlessly pushing music to the host.
DLNA: Support for remote playback of local music, support for local playback of remote music, support for remote push, support for remote control, support for ISO, CUE and other local playback, support for display control of various formats.
QQ music Qplay supports online music remote push such as Netease cloud music push.
Multifunctional Streaming Music Player：
Support Roon Ready, Airplay, DLNA, Samba etc, sampling rate to PCM 384Khz and DSD256 Patented FPGA technology optimized LAN/WAN player with dual headphone output
USB DAC/Headphone Amplifier：
Xmos plus FPGA clock processed DA dual headphone output
HIFI Bluetooth DAC/Headphone Amplifier ：
HIFI level bluetooth dual headphone output processed by FPGA clock
CD Player and Ripper：
Connected to appointed USB driver, Al can play and rip CD in high precision mode
SD Card/HDD Music Player：
Large capacity SD card/HDD supported, high performance off-line music player
High-performance Interface Network Digital Transport ：
Inherited technology from 300 serie A1 has the interface and transport system based on the latest patent FPGA algorithm
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
ShippingTo return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, China
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.