IRIVER Astell&Kern SP1000 Portable Music Player
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World Free Shipping & Returns
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The latest AK4497EQ dual-DAC design and the upgraded CPU in the SP1000 allows for accurate playback of native 32bit/384kHz audio with no compromise on sound quality. The music is played back, bit-for-bit, just as the artist and engineer intended for it to be heard.
The SP1000 also supports native bit-to-bit DSD playback up to 11.2MHz for the best sound possible.
Get Both High Output and Vivid Sound
Traditional audio has suffered from noise and distortion as power output is increased. Astell&Kern’s advanced audio design and signal management technologies used in the A&ultima SP1000 brings more power output with less noise and minimal distortion.
Vivid Sound Creates a Superior Audible Experience
Independent DACs for the left and right audio channels provide a wider soundstage and better stereo separation.
Each AK4497EQ DAC provides rich and vivid audio reproduction, allowing the listener to enjoy the sound as it was meant to be heard.
Great Performance for the Ultimate Experience
The A&ultima SP1000 is equipped with an octa-core CPU which allows the player to produce the exact musical detail present in the original recording without distortion and provides a quick, lag-free operation.
The A&ultima SP100 features faster booting times, speedy file transfers, lag-free processing and a new intuitive user interface for the ultimate player experience.
Wider Screen for Vibrant Images
The A&ultima SP1000 features a bezel-less design to maximize screen size.
The high-definition HD5 grade display delivers a vibrant and engaging viewing experience. Song and player information is sharp, colorful and easily to read on the larger, brighter screen.
New Intuitive User Interface for the Ultimate User Experience
The A&ultima SP1000 features a revamped interface design which provides music playback from the home screen to give users a more music-centric experience.
By placing the power button on the volume wheel located on the side of the SP1000 instead of on the top, users can control the volume and turn the LCD screen ON/OFF, all with one simple control.
* When the SP1000 is on the home screen, all functions are centered on the music playback screen.
* The SP1000’s user interface provides a simple, minimalist menu design and structure, allowing users to access features and functions quickly and easily.
Faster Charging, Quicker File Transfer
Next generation USB Type-C support allows file transfer speeds up to 10Gbps and supports both data transfer and charging from the same cable.
USB 3.0 protocol transfers data twice as fast when compared to other Astell&Kern players.
Charging with a fast charger (at 9V/1.67A) takes only two hours and allows up to 12 hours of continuous playback.
* The maximum 12 hours of continuous play is based on a 24-bit/96 kHz, FLAC file audio file, with the screen off, at 50% volume level, and power output set at low gain playback.
* A fast charger rated 9V/1.67A or a general charger rated 5V/2A are not included.
Design Concept
The SP1000, the first A&ultima player, is like a natural gemstone carefully refined by professionals.
Knowing that sound is reflected from mass, like light is reflected from a surface; we designed the SP1000 like a gemstone with reflective features on its surface.
The crown-patterned volume wheel on the right corner is similar in appearance to a cut gemstone, which reflects light from various angles.
The sophisticated volume wheel on SP1000 not only delivers visual and textual details with precision, but allows convenient, one finger ON/OFF control and fine volume control with the addition of both push and turn features.
The external chassis of the SP1000 is made of rugged stainless steel that resists aging and external shock. The SP1000 is the ultimate music player, crafted in an artistically designed metallic setting.
Shipping Fees
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Eligibility Conditions
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Exchanges
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping
To return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, ChinaIf you’ve done all of this and you still have not received your refund yet, please contact us at support@shenzhenaudio.com.