MOONDROP KATO Flagship In-ear Headphone
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World Free Shipping & Returns
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Specifications:
Name: KATO flagship advanced technology dynamic in-ear earplug
Driver: 10mm-ULT dynamic driver
Diaphragm: the 3rd generation DLC composite diaphragm
Socket: 0.78-2Pin sunken design
Housing: MIM stainless steel
Nozzle: stainless steel *2, brass *2
Cable plug: 3.5mm stereo single-ended plug
Frequency response range: 10Hz-45kHz (IEC61094, Free Field)
Effective frequency response range: 20Hz-20kHz (IEC60318-4, -3dB)
Impedance: 32Ω±15% (@1KHz)
Sensitivity: 123dB/Vrms (@1KHz)
Distortion: < 0.15% (@1khz, AES17 20khz, A-weight)
Manufacturer: MOONDROP Technology Co., Ltd.
KATO optimized the structure and volume of the ULT dynamic driver and acoustic cavity through FEA finite element simulation combined with repeated experimental verification, so as to achieve unparalleled linear distortion performance. It displays outstanding in both amplitude-frequency response and phase-frequency response, so that timbre and soundstage get better restored. We developed brand-new Spring Tips silicone ear tips for further optimizing the timbre of KATO, which not only improve the wearing comfort and prevent the sound leakage, but also inhibit the weak resonance of the sound outlet of the ear tips, improving the high-frequency linearity and bringing a more natural timbre.
KATO is adopted with a new independently developed 10mm ULT (Ultra-Linear-Technology) super-linear dynamic driver, which has been developed for two years. It includes a more efficient composite magnetic circuit with internal and external magnets and a more linear air circulation structure, as well as a larger brass internal acoustic cavity, a lighter extra-fine imported CCAW sound coil and a high-frequency phase waveguide.
It shows excellent dynamic and abundant details, and has amazing performance in both nonlinear distortion and linear distortion through FEA finite element simulation integrated with repeated experimental verification, combining multiple technologies.
The ULT superlinear unit of KATO is also equipped with a self-designed high-performance DLC composite diaphragm, which utilizes three materials with different characteristics including DLC to form different parts of the diaphragm. DLC features high rigidity, high damping coefficient, and lightweight, as well as its comprehensive acoustic performance even exceeds that of beryllium.
KATO adopts a replaceable sound nozzle design, which can be easily replaced by a quick-release structure with screw thread, and comes with sound nozzles made of two different materials (steel and brass). Users can not only experience the sound changes for different materials by replacing the nozzle, but also replace the blocked sound nozzle more conveniently.
Shipping Fees
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Eligibility Conditions
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Exchanges
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping
To return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, ChinaIf you’ve done all of this and you still have not received your refund yet, please contact us at support@shenzhenaudio.com.
