MATRIX Element M2 ES9028PRO DAC & Headphone Amplifier & Music Streamer
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World Free Shipping & Returns
MATRIX Element M2 ES9028PRO DAC & Headphone Amplifier & Music Streamer
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Presents the power of music
Under the design language of「Matrix Audio」family, the new genes of element M2 are ready to burst. It will be the most compact full-featured stand-alone source in your audio system, it will bring your traditional two-channel system into the high-res streaming audio world, and make your multimedia entertainment experience more immersive. The brand new element M2 brings you more surprises.
Suitable is the best
element M2 music streamer is a multi-functional audio source that can play local music files or online streaming audio. It has various input ports including toslink, coaxial, IIS-LVDS, USB audio and HDMI ARC. As a standalone music source, the element M2 drives various headphones directly, or can be connected to power amplifiers or active speakers for high-res music linstening. Roon Ready, UPnP and AirPlay are also supported. Excellent human-computer interaction, with the MA Remote App by「Matrix Audio」, you can easily configure your devices, browse and playback music files. element M2 provides an even more excellent pure sound, reproduces the original charm of music meticulously.
New UI New impression
The 2nd gen element series music streamer is equipped with a 3.46 inch LCD touch screen. When playing over the network, or playing local music via MA player, rich information of the track is displayed on the screen. The touch screen allows you to perform various operations more conveniently. The newly added playback touch keys make the new generation of element music streamers easier to use.
Richer than rich
If you own a big treasure of digital audio, MA player allows you to easily browse and play music in USB drives or NAS. If you prefer high-res online streaming, TIDAL, Qobuz, Spotify and Internet radio will be your huge library of music. Roon Ready, DLNA/UPnP and AirPlay 2 bring you different music streaming experiences.
Local Music Playback
Local Network Streaming
Online Streaming
Internet Radio
MA Remote App
You can browse and playback your local music files, online music stream from TIDAL and Qobuz, and even Internet radio stations through the MA Remote App on your iPhone, iPad or Android phones. The device configurations, firmware updates also can be managed by the app.
Full of power Full of details
We added a 4.4 mm balanced headphone jack for the element M2, making it convenient to pair with various headphones. The built-in headphone amplifier has been upgraded to a 4-channel full-balanced architecture. The fully symmetrical circuit design allows the left and right channel signals to pass through a nearly perfectly symmetrical amplification circuitry. Providing plenty of headphone output power at low distortion and noise.
Everything In Your Hand
We take every detail of the product seriously, even the remote control is no exception. The new RM4 remote control has added playback control functions, making it more convenient to switch tracks, play, pause and other operations. With the 2 programmable buttons which can be set to your frequently used functions through the MA Remote App. The material of aluminum and plastic makes the remote control comfortable to the touch.
Early bird of TV Hi-Fi
We have added HDMI ARC (Audio Return Channel) input port to element M2. When connected to display devices such as TVs and projectors with HDMI ARC functionality, the digital audio from the HDMI signal can be transferred to element M2 for higher quality playback. If the display device supports HDMI CEC (Consumer Electronics Control) protocol, the playback on element M2 can be controlled by this display device.
Asynchronous or synchronous, it's up to you
There are async mode and sync mode available on element M2. In the Async mode, the master clock of the D/A chip comes from the built-in Crystek CCHD-950 femtosecond clock, and the clock from the front-end device will be abandoned. In the Sync mode, the built-in femtosecond clock will be turned off, and the D/A chip depends on the clock of the front-end device completely.
Isolated Design
There are 2 independent power supplies dedicated for the ARM processor and the digital audio processing part of element M2. We put the 2 parts in independent circuit units, and joint them by several optocouplers to achieve complete electrical isolation. The audio circuit part uses an independent linear power supply to present a pure music background to you.
Highway of audio data
The element M2 is equipped with a Gigabit Ethernet port to ensure more stable connection when streaming high sampling rate audio files. Make the music data stream in your audio system smoothly.
Follow your way
Under good wireless network signal coverage, you can choose Wi-Fi connection. The integrated 2.4GHz and 5GHz dual-band Wi-Fi antenna, gives element M2 a tidy and clean appearance and a flexible connection option.
Get your pace
The newly added trigger ports allow you no need to turn the amplifier on or off manually, just let the element M2 work as a control center, and enjoy the music with a single touch.
Shipping Fees
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Eligibility Conditions
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Exchanges
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping
To return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, ChinaIf you’ve done all of this and you still have not received your refund yet, please contact us at support@shenzhenaudio.com.
