MATRIX Element S Music Streamer Player
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World Free Shipping & Returns
MATRIX Element S Music Streamer Player
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Enable streaming for your audio system
element S is the first music streamer from 「Matrix Audio」 with USB DAC outputs. It easily enables streaming audio functionality for your current audio system. element S has rich digital output ports, not limited to USB ports, which are suitable for various outdated DACs. It is an indispensable streaming audio upgrade device in your system, and helps you to embrace the streaming audio world.
MA player
MA Player is a high-quality digital audio/streaming audio playback control system which is independently developed by 「Matrix Audio」 for its music streamers. With MA player, users can control audio devices in the network through mobile devices such as smart phones and tablets, browse and play music from network drives or USB storage devices. In addition, MA Player has integrated streaming technologies such as Roon Ready, DLNA/UPnP, AirPlay 2, Spotify Connect and TIDAL Connect, allowing you to experience high-resolution streaming audio on the local area network.
Local Music Playback
Online Streaming
Internet Radio
Local Network Streaming
MA Remote App
MA Remote App is available for iPhone, iPad and Android phones. Through this app, you can browse and play music from your local music library, enjoy music from TIDAL, Qobuz and HIGHRESAUDIO, and listen to Internet radio from 「Matrix Audio」 devices. The configurations and firmware updates of the music streamer can also be done through the app.
Featured UI and interaction from 「Matrix Audio」
element S is embedded with a 3.46" high resolution touch screen which presents a featured UI and interaction from 「Matrix Audio」, allowing you to easily operate the device and accurately understand device status. When the streaming music is playing, the metadata including album art, album name, track title and artist etc., will also be displayed. It enables you to more comprehensively master music information and enjoy a better music listening experience.
USB DAC interface
The USB DAC interface is a digital audio interface that surpasses traditional ports such as optical and coaxial, it feeds high resolution PCM or DSD audio data to audio devices bit-perfectly. With this interface, DACs with USB input can be connected to element S, simply and quickly enable online and local streaming audio for your existing audio system. The USB DAC interface has a 5V/1A ultra-low noise power output. The power supply is processed by a multi-stage ultra-low noise linear regulator and a power filter circuit before feeding to the USB device, to ensure a better performance of the device.
S/PDIF outputs
element S has premium S/PDIF signal output abilities to work with various DACs. Through optical, coaxial and AES/EBU ports, it supports up to 24Bit/192kHz PCM audio output or 1Bit/DSD64 audio output in DoP method.
IIS-LVDS output
The IIS-LVDS output of element S supports up to 32Bit/768kHz PCM and 1Bit/DSD512 digital audio. In order to be compatible with more DACs, we provided 4 kinds of IIS-LVDS pin definition and 2 MCLK modes on this port, which can be configured through MA Remote App. Furthermore, the IIS-LVDS is applied electrical isolation design, the ground wire of the front and back end devices are separated, to avoid the noises to transport via the ground wire.
USB Audio port
When a computer, smart phone or tablet is connected via USB Audio input, element S turns these devices into digital turntables. High quality digital audio signals will be sent to back end devices through this port. The digital audio output supports up to 32Bit/768kHz PCM and 1Bit/DSD512. HID is supported through USB Audio connection as well, which allows you to control the playback of the player software through the touch key on the device.
Dual-frequency femtosecond clock
element S is equipped with 2 ultra low phase noise femtosecond clocks from Accusilicon, which works for 44.1kHz and 48kHz and their multiples of sampling rate as reference clock source respectively. An FPGA coordinates the clocks and manages the frequencies. To ensure high quality digital audio with low jitter and present more fantastic details of the music.
Gigabit Ethernet and Dual-band Wi-Fi
Both Ethernet and Wi-Fi connections are available for element S. Gigabit Ethernet guarantees the stability and speed of high-resolution audio transmission in the network. If you have good Wi-Fi coverage, 2.4GHz and 5GHz Wi-Fi connections are good options as well. Get rid of the network cable, the embedded antenna makes element S look more simple and tidy.
Shipping Fees
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Eligibility Conditions
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Exchanges
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping
To return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, ChinaIf you’ve done all of this and you still have not received your refund yet, please contact us at support@shenzhenaudio.com.
