MATRIX Element X2 ES9038PRO Music Streamer & DAC
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World Free Shipping & Returns
MATRIX Element X2 ES9038PRO Music Streamer & DAC
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The evolution of elements
The element series music streamer, which represents the new design concept of「Matrix Audio」, is facing an update after they were announced three years ago. The element X2 will be a new start, it acts as a full-featured stand-alone source device for your audio system, and also brings your existing traditional two-channel system into the world of high-res streaming audio. Simplify your audio system and enjoy the music.
Perfect all-in-one solution
element X2 music streamer is a multi-functional audio source that can play local music files or online streaming audio. It has a built-in preamplifier and headphone amplifier, which can drive various of headphones directly, or connect to power amplifiers or active speakers easily. Besides of rich digital input ports, the element X2 even has a pair of analog input ports which allows you to connect vinyl turtables or CD players to it. The HDMI ARC input helps you get a better sound quality when watching TV. Roon Ready, UPnP and AirPlay are not absent as well. Excellent human-computer interaction, with the MA Remote App by「Matrix Audio」, you can easily configure your devices, browse and playback music files. For audiophiles looking for an all-in-one solution which has superior resolution and presents all the details perfectly, element X2 might be your best choice.
New UI New impression
The 2nd gen element series music streamer is equipped with a 3.46 inch LCD touch screen. When playing over the network, or playing local music via MA player, rich information of the track is displayed on the screen. The touch screen allows you to perform various operations more conveniently. The newly added playback touch keys make the new generation of element music streamers easier to use.
Richer than rich
If you own a big treasure of digital audio, MA player allows you to easily browse and play music in USB drives or NAS. If you prefer high-res online streaming, TIDAL, Qobuz, Spotify and Internet radio will be your huge library of music. Roon Ready, DLNA/UPnP and AirPlay 2 bring you different music streaming experiences.
Local Music Playback
Internet Radio
MA Remote App
You can browse and playback your local music files, online music stream from TIDAL and Qobuz, and even Internet radio stations through the MA Remote App on your iPhone, iPad or Android phones. The device configurations, firmware updates also can be managed by the app.
Sweeter and louder
element X2 has built-in a superb pre-amplifier with +10dB analog gain. When the pre-amp is enabled, it can output high-quality audio signals up to 15.8VRMS, combined with Hyper-Control technology, let the entire output range keep ultra-low noise and distortion. It's no need to add an additional pre-amplifier, simply feed to the amplifier to achieve pure sound.
Full of power Full of details
element X2 has a built-in full-balanced headphone amplifier, which is composed of 8 independent amplification units, every 2 units are connected in parallel, provides higher drive current and output power with a very low distortion and noise, and better control of micro-details to the headphone speaker units. For element X2, there are no hard-to-drive headphones, just plug and play.
Everything In Your Hand
We take every detail of the product seriously, even the remote control is no exception. The new RM4 remote control has added playback control functions, making it more convenient to switch tracks, play, pause and other operations. With the 2 programmable buttons which can be set to your frequently used functions through the MA Remote App. The material of aluminum and plastic makes the remote control comfortable to the touch.
Digital and Analog Sources All-in-One
element X2 not only has multiple digital input ports, it also has added analog input ports. Vinyl turntables with line outputs, CD players or other devices with analog outputs can be connected to your modern digital audio system by element X2. There are high, medium and low input gain options available to adapt to the different output levels of the front-end device.
Early bird of TV Hi-Fi
We have added HDMI ARC (Audio Return Channel) input port to element X2. When connected to display devices such as TVs and projectors with HDMI ARC functionality, the digital audio from the HDMI signal can be transferred to element X2 for higher quality playback. If the display device supports HDMI CEC (Consumer Electronics Control) protocol, the playback on element X2 can be controlled by this display device.
Femto Clock Built-in
Digital audio is the art of time, a high-precision clock is the basis for accurate playback of digital audio. The element X2 has built-in a Crystek CCHD-950 ultra-low phase noise femtosecond clock, which can effectively reduce the jitter generated in the transmission and processing of digital audio signals, making the sound more realistic and the details more accurate. Laying a solid foundation for the good sound of element X2.
Asynchronous or synchronous, it's up to you
There are async mode and sync mode available on element X2. In the Async mode, the master clock of the D/A chip comes from the built-in Crystek CCHD-950 femtosecond clock, and the clock from the front-end device will be abandoned. In the Sync mode, the built-in femtosecond clock will be turned off, and the D/A chip depends on the clock of the front-end device completely.
Isolated Design
There are 2 independent power supplies dedicated for the ARM processor and the digital audio processing part of element X2. We put the 2 parts in independent circuit units, and joint them by several optocouplers to achieve complete electrical isolation. The audio circuit part uses an independent linear power supply to present a pure music background to you.
Highway of audio data
The element X2 is equipped with a Gigabit Ethernet port to ensure more stable connection when streaming high sampling rate audio files. Make the music data stream in your audio system smoothly.
Follow your way
Under good wireless network signal coverage, you can choose Wi-Fi connection. The integrated 2.4GHz and 5GHz dual-band Wi-Fi antenna, gives element X2 a tidy and clean appearance and a flexible connection option.
Get your pace
The newly added trigger ports allow you no need to turn the amplifier on or off manually, just let the element X2 work as a control center, and enjoy the music with a single touch.
Shipping Fees
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Eligibility Conditions
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Exchanges
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping
To return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, ChinaIf you’ve done all of this and you still have not received your refund yet, please contact us at support@shenzhenaudio.com.
