The dual D/A design makes the best use of the chips and reaches perfection. The element X2 Pure is equipped with 2 pieces of ES9039PRO which is the new flagship by ESS. Each chip works in mono mode, every 8 D/A conversion units from 1 chip work in parallel, which effectively improves the dynamic range and reduces audio distortion, while making the circuit of left and right channels completely separated. Every appropriate design ensures an accurate reproduction of the sound, bringing more powerful audio performance and excellent listening experience.
The golden rule of industrial aesthetics can be found all over the product. The analog circuits of left and right channels have the same layout and components. They are designed exactly symmetrical. The analog circuit is completely covered by the CNC aluminum shield, which effectively ensures the heat dissipation of the op-amps and isolates the interferences. No matter inside or outside, the element X2 Pure exudes a pleasing and meticulous design.
The digital processing and D/A conversion circuit of element X2 Pure is electrically isolated, the ground wire of digital and analog parts are completely separated. The D/A and analog circuits are powered by ultra-low noise LDOs to obtain an extremely high SNR and dynamic range, leaving the background of music as silent as deep space.
Through the MA Remote App on your iPhone, iPad or Android phones, you can browse and playback your local music files, or connect to the UPnP media servers in your network, stream the music to Matrix devices. Your streaming accounts can be logged in to MA Remote App, you can browse the online streaming music in the app, and stream them to the Matrix devices. Internet radio stations from all over the world are available for you and do not require a login or payment. In addition, the power status, input/output channel, volume, plenty of hardware configurations and firmware updates, all of those could be done by the app. Everything is under your control, just enjoy the music.
If you own a big treasure of digital audio, MA player allows you to easily browse and play music in USB drives or NAS. If you prefer high-res online streaming, Spotify, TIDAL, Qobuz, HighResAudio and Internet radio will be your huge library of music. Roon Ready, DLNA/UPnP and AirPlay 2 bring you different music streaming experiences.
element X2 Pure integrates various streaming services and local file playback functions, which can be used as an excellent audio source. Through coaxial, optical and USB connection, it can be an external DAC of CD players, digital audio players or computers, which improves the sound performance of your existing audio system.
element X2 Pure not only has multiple digital input ports, it also has added analog input ports. Vinyl turntables with line outputs, CD players or other devices with analog outputs can be connected to your modern digital audio system through element X2 Pure. There are high, medium and low input gain options available to adapt to the different output levels of front-end devices.
The element X2 Pure has an HDMI ARC (Audio Return Channel) input. When connected to display devices such as TVs and projectors including HDMI ARC functionality, the digital audio from the HDMI signal can be transferred to element X2 Pure for higher quality playback. If the display device supports HDMI CEC (Consumer Electronics Control) protocol, the playback on element X2 Pure can be controlled by this display device.
element X2 Pure has built-in a superb pre-amplifier with +10dB analog gain. When the pre-amp is enabled, it can output high-quality audio signals up to 15.8VRMS, combined with Hyper-Control technology, let the entire output range keep ultra-low noise and distortion. When paring with the brand-new audio power amplifier element P2, there is no need to add a standalone pre-amp to the system. The matching design satisfies you with both visual and listening, providing abundant power to various speakers.
Async and Sync modes still available for element X2 Pure. In Async mode, the 2 D/A chips use the Crystek CCHD950 femtosecond clock with lower phase noise as the master clock, and the clock from the front-end device will be abandoned. In Sync mode, the built-in femtosecond clock will be turned off, and the D/A chip depends on the clock of the front-end device completely.
The brand-new RM4 remote control has added playback control functions, making it more convenient to switch tracks, play, pause and other operations. With the 2 programmable buttons which can be set to your frequently used functions through the MA Remote App. The material of aluminum and plastic makes the remote control touch comfortable.
The element X2 Pure is equipped with a 3.46 inch LCD touch screen. The playback touch keys, the MA Remote App and the physical remote control make the element X2 Pure easier to use.
The integrated 2.4GHz and 5GHz dual-band Wi-Fi antenna gives element X2 Pure a tidy and clean appearance and a flexible connection option. Equipped with a Gigabit Ethernet port, which gives a more stable connection when streaming high sampling rate audio files, ensures the music data transports into your audio system smoothly.
The element X2 Pure is so lucky to be the first product equipped with CBVB pads. The core of CBVB is made of ceramic balls and silicone rubber. There are 6 ceramic balls in each pad to minimize the noises caused by mechanical vibration. The transparency of the sound is further improved, creating a wide and clear sound stage for you.
We used KG series audio capacitors from Nichicon as the main filter capacitors of element X2 Pure. Its extremely low internal resistance and inductance can effectively match the energy requirements of large dynamics and continuous rich low frequencies playback.
We customized a new O-core toroidal transformer which has silver-plated output wires with Teflon insolation. Compared with regular toroidal transformers, the circular cross-section magnetic core reduces the resistance of the transformer, which increases efficiency and response speed of the transformer.
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
ShippingTo return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, China
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.