S.M.S.L M500 ES9038PRO Desktop DAC & Headphone Amplifier
World Free Shipping & Returns
Supports MQA decoding;
The top performance D/A chip ES9038PRO from ESS Technology;
The high-performance power supply chip ES9311, the noise of ES9311 is as low as
1uVrms, to push ES9038PRO to the limit;
XMOS XU-216, true 32bit audio processing, supports DoP and Native DSD, and reaches
32bit/768kHz and DSD512;
Ultra-low phase noise and optimized clock processing circuit are used to achieve
ultra-low clock jitter;
All inputs support DSD streaming, including coaxial and optical (DoP64);
Independent headphone volume design, does not interfere with the preamp volume;
Special design of discrete components high current headphones amplifier for higher
Use tempered glass display panel for higher light transmission and longer service life;
Built-in shielded, low noise power supply processing, while improving power efficiency,
lower power consumption;
High quality gold-plated input and output jacks;
3 high-end dual op-amps OPA1612 and a lot of audio grade components are used;
2.19 inch LG TFT LCD display;
JAS Hi-Res certification;
Equipped with remote control and full-function remote control.
Input： USB / Opticalx2 / Coaxial
Output ：RCA Headphone Amplifier/ RCA /XLR
Dynamic range ： XLR 125dB
USB transmission ：Asynchronization
USB compatibility：Windows 7 / 8 / 8.1 / 10, Mac OSX10.6 or Later、Linux
Bit depth ：USB 1bit， 16 ~ 32bit
Optical / Coaxial 1bit， 16 ~ 32bit
Sampling rate ：USB PCM 44.1 ~ 768kHz
DSD 2.8224 ~ 22.5792MHz
Optical / Coaxial PCM 44.1 ~ 192kHz
Headphone amplifier output power：570mW(32Ω)
Power Consumption ：5W
Standby power ： <0.5W
Size ： 85x88x197mm (WxHxD)
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
ShippingTo return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, China
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.