COWON PLENUE L ES9038PRO Portable Music Player
World Free Shipping & Returns
Hyper Stream II &8-Channel Internal Quad DAC
The ES9038PRO DAC incorporates the latest 32bit Hyper Stream II technology from ESS, delivering the best dynamic range in the industry and a highly-pure sound by realizing an extremely-low THD+N value even at low-amplitude signals. An 8-channel internal quad-DAC separates the eight channels for precise sound control, and each channel is converted via the four internal DACs to deliver a clear, noise-canceled signal so that you can enjoy a perfect sound close to the original source.
Rich, Clear Sound via High-Quality 4.4mm Balanced Output
The PLENUE L uses 4.4mm balanced output to reproduce crisp original sounds.The 4.4mm balanced output, the new standard in high-fidelity audio, supports richer output than the conventional 3.5mm unbalanced output. Greater left-right channel separation prevents crosstalk between left and right audio signals to deliver a very clear, realistic sound without distortion or loss. Balanced output effectively blocks noise generated when signals are transmitted by adding 'out of phase' signals to unbalanced output signals. Since it transmits two types of signals simultaneously, the PLENUE L strengthens the output signal for clearer and crisper reproduction of original sound.
The World's Best Audio Quality
The amazing specifications of the PLENUE L include SNR 128dB, THD+N 0.0004%, Stereo Crosstalk -144dB, and Balanced Output 4.05Vrms which are the result of our decades of audio experience and passion for perfection.
Faithful to Original Sound Support Native DSD up to DSD256
DSD(Direct Stream Digital) is a high quality Super Audio CD format that processes signals at 2.8224MHz per bit. The technology carries the maximum sound information possible to reproduce the delicate and crisp sound of analog. To realize the best possible sound quality, the PLENUE L reproduces DSD in Native method without PCM conversion and supports DSD256(Quad rate DSD), the highest frequency among all DSD formats.
High-Gloss, High-Strength Hybrid Metal Alloy Micro Polish Alloy Metal
The PLENUE L boasts a hybrid metal alloy body reinforced with high-strength materials and heat treatment that is precision-machined via CNC. Its high-gloss finish, a visualization of the magnificent sound of brass instruments, is realized through experts in special micro-polishing (buffing) and anodizing to match the high sound quality with equally premium materials.
Model Name:PLENUE L
Product Capacity:Built-in Memory: 256GB / External Memory : microSD SDXC
Display:3.7” AMOLED Touch Display (480x800)
Dimensions & Weight:67.9mm(W) x 119.1mm(H) x 16.5mm(D) / 199g
Case:Micro Polish Alloy Metal & Carved Glass
Buttons:POWER, PLAY/PAUSE, FF, REW, Multi Button, Multi Wheel, Volume Wheel
CPU:ARM Cortex A9 1.2GHz Dual-Core
File Formats:DXD / DSD(DFF, DSF, ISO) / FLAC / WAV / AIFF / ALAC / APE / MP3 / WMA / OGG / WV / TTA / DCF
Track Information:CUE sheet, SACD ISO (2Ch)
Lyrics:LRC, LDB, Lyrics3, ID3 Tag Lyrics (Time Information Yes/No)
SNR: 125dB Unbalance / 128dB Balance
THD+N: 0.0004% Unbalance / 0.0005% Balance (24bit, 32bit)
Stereo Crosstalk: -133dB Unbalance / -144dB Balance
Output: 2.1Vrms Unbalance / 4.0Vrms Balance
Output Impedance: 0.9Ω Unbalance / 1.8Ω Balance
Volume: 140 Levels
Clock: Precision Clock Dual TCXO (Phase Jitter 1.0ps)
CPU Pentium lll 500MHz or higher
OS: Windows 10 / 8 / 7 / Vista / XP / 2000 / ME : All functions supported
MAC OS 10.x / Linux v2.4 or higher : File transfer supported
USB Port: 2.0 High Speed (recommended)
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
ShippingTo return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, China
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.