Matrix Element I2 Music Streamer Player ES9038Q2M DAC Headphone Amplifier

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Price: $1,580.00
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Specifications:
Hardware Platform:
CPU    NXP i.MX 6Quad Cortex-A9
D/A Chip  ES9038Q2M
Clock Source  Crystek CCHD-950

Digital Input:
Coaxial & Optical
PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
DSD 2.8MHz (DoP)

IIS LVDS    
PCM 16-32Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 
352.8kHz, 384kHz, 705.6kHz, 768kHz
DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP) 
DSD 2.8MHz, 5.6 MHz, 11.2 MHz, 22.4MHz (Native)

USB Audio    
PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 
352.8kHz, 384kHz, 705.6kHz, 768kHz

MQA 
16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 
352.8kHz, 384kHz MQA or MQA Studio stream
DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP)
DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz (Native)

HDMI ARC    
PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz

Line Output:
XLR    
SNR: >-120dB A-weighting
THD+N:<0.00025%@1k, <0.00035%@20Hz-20kHz
Frequency Response: 20Hz-20kHz ±0.1 -3dB@80kHz
Crosstalk: >-138dB
Output Level: 4VRMS@0dB

RCA    
SNR: >-118dB A-weighting
THD+N:<0.00035%@1k, <0.00050%@20Hz-20kHz
Frequency Response: 20Hz-20kHz ±0.1 -3dB@80kHz
Channel Crosstalk: >-130db
Output Level: 2VRMS@0dB

Headphone Output:
4.4 mm balanced    
SNR: >-116dB A-weighting
THD+N:<0.0006%@20Hz-20kHz 4VRMS
Frequency Response: 20Hz-20kHz ±0.1 -3dB@65kHz
Output Impedance:<22Ω
Output Power: 1500mw@33Ω, 950mw@300Ω, 500mw@600Ω, 1%THD
Gain: +16.5dB

6.35mm unbalanced    
SNR: >-114dB A-weighting
THD+N:<0.0008%@20Hz-20kHz 2VRMS
Frequency Response: 20Hz-20kHz ±0.1 -3dB@65kHz
Output Impedance:<11Ω
Output Power: 1200mW@33Ω, 260mW@300Ω, 130mW@600Ω, 1%THD
Gain: +16.5dB

Power Specs:
Power Voltage
AC 100-240V 50/60Hz
Standby Power Consumption< 5W
Maximum Power Consumption< 30W

Weight: 2.6 kg (5.73 pounds)

Accessory:
RM4 remote control x1
Power cable x1
Quick start guide x1
Warranty card x1

Great sound by your side
Although element i2 is the entry-level model of the element music streamer, it shares a wide range of technologies with other models in the series, which further narrows the differences of specs between it and higher models. Rich usage scenario settings, complete music playback functionalities, and flexible input and output interfaces make element i2 an excellent companion for your entertainment and gaming.

New UI New impression
The 2nd gen element series music streamer is equipped with a 3.46 inch LCD touch screen. When playing over the network, or playing local music via MA Player, rich information of the track is displayed on the screen. The touch screen allows you to perform various operations more conveniently. The newly added playback touch keys make the new generation of element music streamers easier to use.

Richer than rich
If you own a big treasure of digital audio, MA player allows you to easily browse and play music in USB drives or NAS. If you prefer high-res online streaming, TIDAL, Qobuz, Spotify and Internet radio will be your huge library of music. Roon Ready, DLNA/UPnP and AirPlay 2 bring you different music streaming experiences.

Full of power Full of details
We added a 4.4 mm balanced headphone jack for the element i2, making it convenient to pair with various headphones. The built-in headphone amplifier has been upgraded to a 4-channel full-balanced architecture. The fully symmetrical circuit design allows the left and right channel signals to pass through a nearly perfectly symmetrical amplification circuitry. Providing plenty of headphone output power at low distortion and noise.

Everything In Your Hand
We take every detail of the product seriously, even the remote control is no exception. The new RM4 remote control has added playback control functions, making it more convenient to switch tracks, play, pause and other operations. With the 2 programmable buttons which can be set to your frequently used functions through the MA Remote App. The material of aluminum and plastic makes the remote control comfortable to the touch.

Enter from a higher point
Despite being the entry-level model of the series, the element i2 is equipped with the same quad-core CPU and digital audio interface chip as the higher models. The powerful processing ability enables the element i2 to process various sampling rates audio files effortlessly. The element i2 is an MQA full decoder, which makes it has a comprehensive playback ability.

Precise timing without deviation
Digital audio is the art of time, a high-precision clock is the basis for accurate playback of digital audio. We added the CCHD-950 ultra-low phase noise femtosecond clock from Crystek to the element i2, which can effectively reduce the jitter generated in the transmission and processing of digital audio signals, making the sound more realistic and the details more accurate. Laying a solid foundation for the good sound of the element i2.

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If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.



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Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.

Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.



PO boxes or APO/FPO

The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.

To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.



Estimated Delivery Time

For customers in the continental United States:
5 to 14 business days from the date of shipping

For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:

Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping

Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.

If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.



Easy 30-Day Return Policy

If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.



Eligibility Conditions

Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.



Defective or Damaged Items

Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.



Exchanges

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.



Refunds & Credits

Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.



Shipping

To return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, China

If you’ve done all of this and you still have not received your refund yet, please contact us at support@shenzhenaudio.com.