TANCHJIM ECHO IPX4 TWS True Wireless Headphone (TWS)
World Free Shipping & Returns
Comfortable and Stable
Through a great amount of user samples collected for ergonomic design, the current shape of ECHO is finalized after many modifications. It utilized the angle between the auricle and the tragus to uphold the earphone, which improves the comfort while wearing firmly.
ECHO changes the red and blue flashing indicator lights commonly used in traditional Bluetooth earphones to the warm breathing light instead, flavorings our life.
The triangular signal antenna designed according to the shape of ECHO cavity can transmit signals to all parties without being blocked easily, which provides a stable Bluetooth signal connection.
Qualcomm QCC3040 Bluetooth Chip
The new synchronous connection technology and Bluetooth 5.2 protocol are supported, and powerful hardware presents excellent interactive functions.
New generation binaural mirroring mode
Lower power consumption, lower delay, more stable connection, and the right/left side can be used independently. The anti-interference performance is much better than that of the previous generation of forwarding connections, and the intermittent sound can be avoided when listening or calling.
Beamforming of microphone at the specific position can record vocals in high definition quickly, which can effectively improve the voice clarity under the ENC noise canceling.
Low Latency, Synchronism
The Aptx Adaptive decoding technology not only provides smooth performance, higher stability and a high-quality wireless listening experience but also keeps the audio and images in real-time synchronization so that worry-free about the unpleasant experience while watching live or gaming.
Ultra-long Battery Life
Support wireless charging
ECHO ensures the sufficient power with about 48 hours of ultra-long battery life. It can not only charge through the Type-C port, but also support any wireless charging device with Qi protocol.
High Sound Quality
ECHO has adopted a 10mm beryllium plated dome flexible suspended diaphragm dynamic driver which is relatively rare in TWS. With the help of DSP technology FEA finite element simulation technology and excellent audio processing technology, it presents surging, balanced and restored high-quality sound effects.
Origin| Dongguan, China
Frequency response | 20-20000Hz
Bluetooth| Bluetooth 5.2
Battery life| 6H +42H
Diaphragm | Beryllium Plated Dome+ Flexible Suspension
Working distance| 10m
Bluetooth protocol| APTX， APTX Adaptive, AAC, SBC
Driver| 10mm dynamic driver
Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality.
If a customer would like the order reshipped, they’ll be charged a reshipment fee. Customers may also be subject to a restocking fee of up to 20 percent of the product cost.
Which Couriers To Use?
Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities.
PO boxes or APO/FPO
The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements.
To determine if your order is eligible for shipment to PO boxes or an APO/FPO address, please contact SHENZHENAUDIO Support.
Estimated Delivery Time
For customers in the continental United States:
5 to 14 business days from the date of shipping
For customers in Hawaii and Puerto Rico:
2 to 4 weeks from the date of shipping
International customers can expect longer shipping times, depending on the country in which they live:
Canada: 1 to 3 weeks from the date of shipping
Australia, New Zealand, Germany, France, and the UK: 2 to 4 weeks from the date of shipping
Other countries not listed above: 3 to 6 weeks from the date of shipping
Please keep in mind that these are rough estimates and shipments can be delayed due to unforeseen circumstances, like postal strikes or severe weather.
If, for some reason, you don’t receive your order within the estimated time frame provided above and suspect that it might be lost in transit, please submit a support ticket from your transactions page and we can look into the order with the courier. Lost-in-transit requests must be submitted to SHENZHENAUDIO Support within 4 months of the date of shipping or before the courier archives the tracking information.
Easy 30-Day Return Policy
If you are dissatisfied with your purchase for any reason, you may return it to SHENZHENAUDIO within 30 days of the received date, subject to the conditions and exclusions below.
Please read conditions below. If all conditions are not met, SHENZHENAUDIO reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories. SHENZHENAUDIO can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please allow 3-5 business days for mail-in exchanges to be processed.
Refunds & Credits
Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
ShippingTo return your product, you should mail your product to: 4F 405, Building F, No.2 Shangxue Science and Technology North, Bantian Street, Longgang Dist, ShenZhen, 518129 Guangdong, China
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.